Vardan's+answers+to+ICT+in+Business+questions

=Exam Questions = = = **2. A large supermarket company has shops distributed across the country and they make use of ICT in their computerised shopping systems.**


 * (a) Describe how data is input, output and stored when using point of sale systems. [3]**

The bar code reader scans the unique code of the item and the data is sent to the main database where it is stored. The database then matches the code to the corresponding item and displays the name/price of the item on the screen and on the receipt.


 * (b) Describe the processes involved in automatic stock control. [3]**

The main objectives of an automatic stock control system are to maintain adequate stock just to meet customer demand, to re-order goods automatically when stock falls below a minimum level, to monitor and adjust stock levels, i.e. to optimise the stock level, to produce stick valuations for accountancy and audit purposes and to provide management with up-to-date and accurate stock information.

(i) company of automatic stock control; [3 × 2]**
 * (c) Discuss the benefits to the:

It should be more efficient, because stock is only ordered if absolutely necessary. It saves time because it is automatic and there does not need to be somebody looking over what has been what. Also, it saves money because there is no training needed as it is a machine controlling all the stock. Allows just-in-time stock control thus helping the company save money and space. Better management statistics. Less time in queues. Minimises human error. Less money is tied up in stock.


 * (ii) customer of e-commerce systems. [2]**

Less need to travel. Cuts down carbon footprint. Is cheaper and saves money as online price is cheaper than store price. Easier to compare prices. 24-hour shopping. Wider variety of goods available. Can buy worldwide. Less need to carry cash thus less danger.

systems. [2]**
 * (d) Describe the potential disadvantages to the company of using computer based shopping

Attacked from viruses. Hacking. System crashing. If there is no power, sales cannot be made and they would be forced to close. Re-training of existing staff. Cost of maintainence and updates. Loss of reputation, website may not be up-to-standard.